Privacy Policy

Your privacy and data protection matters

Ausloans South West WA is committed to protecting your personal information and handling it in accordance with Australian privacy laws. This policy explains how we collect, use, disclose and safeguard your information when providing finance services.

Privacy Policy — Ausloans South West WA, Bunbury WA Australia

Effective Date: 01/02/2026

Entity Name: [Insert legal entity name] Pty Ltd (trading as Ausloans South West WA)

Business Address: 19 Stirling Street, Bunbury Western Australia 6230

Authorised Representative of: Aus Loans Pty Ltd — Australian Credit Licence 383999

Our Commitment to Privacy

At Ausloans South West WA, we are committed to protecting your personal information and ensuring it is handled with care, transparency and compliance. As a brokerage operating under Aus Loans Pty Ltd’s credit licence, we follow the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Our aim is to provide efficient and compliant finance services while protecting your privacy throughout every stage of the customer journey.

Who We Are

[Insert legal entity name] Pty Ltd (ABN [insert ABN]) trades as Ausloans South West WA and operates as an authorised representative of Aus Loans Pty Ltd (ACN 131 827 908), holder of Australian Credit Licence 383999.

Through this arrangement, Ausloans South West WA provides customers with access to Ausloans’ national lender panel of over 70 banks and finance providers, supported by loan-matching technology designed to help compare finance options across a wide range of lending scenarios.

What Is Personal Information?

“Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable. This can include details such as your name, contact details, date of birth, employment information, financial details and credit-related information.

Why We Collect Personal Information

Ausloans South West WA collects personal information where it is reasonably necessary to:

  • Assess your application and provide credit assistance
  • Verify your identity and meet legal and regulatory obligations
  • Communicate with you about finance products and related services
  • Manage loan administration and ongoing customer support
  • Maintain compliance and improve our services

How We Collect Personal Information

We may collect personal information directly from you when you:

  • Complete an online enquiry or finance application
  • Speak with one of our brokers or support team members
  • Provide identification or supporting documents such as payslips, bank statements or tax records
  • Use our website or interact with our digital communication channels

We may also collect information from authorised third parties, including:

  • Credit reporting bodies such as Equifax
  • Your employer, accountant or authorised representative
  • Insurers or warranty providers
  • Public records, company databases or other lawful information sources

Disclosure of Personal Information

In the course of delivering our services, we may disclose your information to:

  • Aus Loans Pty Ltd for compliance, administration and operational support
  • Lenders and finance providers on the Ausloans panel
  • Credit reporting bodies such as Equifax
  • Technology and platform providers that support our systems
  • Insurance and warranty partners where relevant
  • Government agencies, regulators or other parties where disclosure is required by law

Ausloans South West WA does not generally disclose personal information to overseas recipients unless required as part of a service arrangement and permitted by law.

Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These measures may include secure systems, restricted access controls, encrypted technologies and secure document destruction practices when records are no longer required.

Accessing and Correcting Your Information

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date, by contacting us using the details below.

Resolving Concerns

Privacy Officer — Ausloans South West WA

Email: [insert email]

Phone: [insert phone]

Address: 19 Stirling Street, Bunbury Western Australia 6230

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations or regulatory requirements. The most current version will be made available on our website.

Ausloans South West WA

How It Works

At Ausloans South West WA our specialist finance brokers compare options from over 70 Australian lenders to secure finance that fits your goals.

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